Elite CPO Elisabet Hardy and Bim Dave, host of The Legal Helm podcast and EVP at Helm360, discuss digital transformations and why law firms are now asking themselves, “How fast can we move to the cloud?”

With more and more firms choosing to move to the cloud, the many benefits—as well as some key challenges—for law firms to weigh up are more important to understand than ever before.

Law firms are exploring generative AI as clients are showing more interest. While the technology's use cases and key challenges are still being defined, it's clear security, trust, and quality are key to full adoption.

A huge amount of time is often spent on routine, non-billable tasks. Technology and especially AI can be a powerful tool to automate mundane processes so you can spend more time on billable activities.

Law firms know that the client experience is a critical factor in winning and retaining business. Leveraging technology is key to delivering this value.