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Customer Support

We're committed to delivering accessible and responsive support to our customers. From FAQs to advanced product performance, logging into the Customer Portal is your first step.

Customer Portal

Get Support

Log in to the Customer Portal

The Customer Portal includes the Elite Community, Knowledge Base, and access to support cases.

Customer Portal

Account support contacts:

Outstanding Balances: Invoices: Products/services: Please contact your Elite account manager

Don’t have a customer ID?

If you don't have a Customer ID or have trouble signing in, call your local support number found below.

Phone support by location

CountryPhone Number
Australia1800 118053
Hong Kong30021289
Malaysia1800 884612
New Zealand0508 555605
Singapore1800 8232196
United Kingdom (in UK)0800-0151631
United Kingdom (outside UK)+44 20 3684 7842
United States1-800-354-8337

For our Holiday Support Schedule and additional support details, log into the Customer Portal.

Customer Portal

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