Our Global Services Team will support you at every step to ensure your law firm’s digital transformation is efficient and successful.
Our Global Services team has a wealth of experience in the business of law, financial and practice management systems, technology implementation, and user enablement.
When you partner with us, you receive comprehensive technical and operational support from day one. We’re here to help you make the most of the Elite platform, whether you’ve got a quick technical issue or want to talk strategy for long-term growth.
| Region | Phone Number |
|---|---|
| North America |
800-354-8337 888-877-6529 888-252-2607 |
| United Kingdom (toll free) | 08000151631 |
| United Kingdom (outside UK) | 44 203 684 7842 |
| Australia | 1800 118053 |
| New Zealand | 0508 555605 |
Submit a support request anytime through the Elite Customer Portal or by contacting your Regional Support team.
For any high-priority issues or problems, call your Regional Phone Support number listed above.
If you would like to discuss any Elite products or services, please contact your Sales Representative.
You can find the regional holiday support schedules and many other support details by logging into the Elite Customer Portal.
If you don’t have your Customer ID or you’re having trouble signing in to the Elite Customer Portal, call Regional Phone Support.
If you have any questions about outstanding balances on your Elite account, please send an email to ar@elite.com.
If you have any questions about invoices from Elite, please send an email to invoicing@elite.com.
The Elite Customer Portal provides centralized access to multiple customer support and enablement resources, including the support case tracker, Elite Knowledge Base, Elite Learning, Elite Connect, and more.
