Driving Client—and Lawyer—Satisfaction with eBillingHub and 3E
Leading Toronto-based law firm Torkin Manes LLP significantly improved its e-billing efficiency by combining the power of 3E with the capabilities of eBillingHub.
The 3E / eBillingHub combination transformed the firm’s billing process, taking it from an inefficient paper-based system to a streamlined, paperless solution, allowing for increased collaboration and customization. The firm is now able to quickly ensure bills are accurate before submission (thanks to the Hold to Edit feature), meaning rejections are reduced and bills can be submitted far more quickly, speeding up payments.
“Once we implemented eBillingHub with 3E, it’s been nothing but helpful. I literally have no complaints. Everything has been going very smoothly, so I’ve got nothing but compliments.”
Lucas Bronstine, eBilling Specialist
Lucas Bronstine, eBilling Specialist at Torkin Manes estimates that overall, a month-end process that used to take two weeks now takes just four days thanks to 3E and eBillingHub. The feedback from both staff and clients has been overwhelmingly positive, with the more efficient and intuitive billing processes making life easier for everyone involved.
Discover how the firm has transformed its billing processes with 3E and eBillingHub.
