3E ADVANTAGES

Ensured success and continued support

Get the most of your 3E investment with our commitment to your success

Your partner for success

We are dedicated to the end-to-end optimization of your investment and will partner with you through ongoing training, consulting, customer services, and peer networking. You can be confident that we are committed to your growth, improved profitability, and long-term success.

Elite professional services

With years of industry-leading expertise and experience, Elite’s trusted Professional Services team is laser focused to ensure your success. Our services advantage means you can deploy quickly and reliably, anywhere in the world.

Full service from the market leader: One-stop shop to prepare for, deploy, and maximize the value of your 3E technology solutions with our consultative approach and proven implementation methodology

Consulting team: Our seasoned and experienced consulting team knows the legal business, financial and practice management systems and processes, operating on a cloud platform, and all things 3E. We are certified experts, including PMP, CPA, MBA, Six Sigma, and CSM—most have spent decades working with law firms.

Project leadership: Expect more than project management—expect strategic leadership and guidance based on unmatched legal financial and practice management systems experience

Elite Partner Program

Elite has developed a worldwide partner ecosystem that supports a wide range of offerings to meet the needs of customers across the globe. The Elite Partner Program provides a global network of leading technology, services, and consulting organizations ready to innovate and collaborate with our customers to solve their business challenges.

Education services

Our Education Services team is made up of professional educators dedicated to providing comprehensive learning opportunities to accommodate the individual learning needs and schedules of our customers and their employees. Prescriptive and customized training services include:

Classroom training: Including regional and onsite

Live lecture and demo webinars: Short, informative software function training

Online simulated classroom training: In-depth, interactive distance training

Self-paced eLearning: Available anytime, anywhere

Elite Knowledge Base

The Elite Knowledge Base is the best resource to get product information, FAQs, how-tos, and troubleshooting articles that include step-by-step instructions. It is your solution center to get help with all your Elite software. You can get answers to questions and problems solved without having to consult a colleague, make a phone call, or open a service request. Access to this wealth of information is available 24/7 and will save you time by quickly finding the answers you’re looking for.

Peer networks

Elite maintains and supports a host of peer group activities to help customers stay current on product enhancements and innovations, connect with other product users, gain practical user knowledge, and learn from other firms.

Elite User Groups: Local and regional customer meetings covering the latest information on product releases, business updates, industry news, and, most importantly, experiences from other local 3E users

Elite Community: A web-based gathering place for customers to discuss issues, post reviews, brainstorm new enhancement ideas, gain strategic and practical product knowledge, and engage with one another about Elite products and services

Ready to get started?

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