Canada’s Largest Intellectual Property Firm Selects 3E to Meet Long-term IT Strategy

LOS ANGELES, Nov. 3, 2014 – Thomson Reuters Elite, part of the Legal business of Thomson Reuters, today announced that Smart & Biggar/Fetherstonhaugh has made the decision to implement 3E, part of Elite’s enterprise business management solution (EBMS). Smart & Biggar, Canada’s largest and highest-ranked intellectual property firm, selected the all-encompassing functionality of 3E to streamline processes as it maintains a global client reach.

“Wanting to replace our firm’s incumbent custom solution, it was important for us to implement a modern technology platform that would give us the agility and capacity for growth required to meet the continuously changing demands of our clients,” said Mike Gore, Smart & Biggar COO and Director of Administration. “Not only does 3E’s modern Web-based architecture and strong development environment meet Smart & Biggar’s long-term IT strategy goals, it does so significantly better than the antiquated systems of the other vendors we evaluated, both within and outside of the legal industry.”

3E, an integral component of Elite’s Financial Management offerings, delivers end-to-end, scalable technology to meet the needs of all of Smart & Biggar’s users, even as client requirements continue to evolve. The firm’s decision makers preferred the functionality of the 3E dashboards, which enables the firm to deliver real-time information relevant to each user’s role within the firm. Additionally, 3E’s built-in performance management capabilities, such as flexible reporting and bill structuring, can be adapted according to the way the firm works, ensuring optimal value.

“Because 3E offers a next-level technology that automates and integrates core financial management capabilities, Smart & Biggar can maintain its competitive edge with improved efficiency, faster approval processes, and tighter controls,” said Elisabet Hardy, vice president of Product Management at Elite. “3E makes it easier to manage critical business processes in a way no other system available today can deliver.”

3E offers powerful core financial and practice management features and built-in application development capabilities – all seamlessly integrated into one high-performance system. Designed from the ground up on Microsoft™.NET®, 3E provides an integrated development environment that enables firms to become more agile in responding to client needs. A full suite of capabilities is delivered through a consistent Web-based user experience that allows staff to easily track and manage activity on a multi-office, global scale. Visit 3E for more information.

Related to Fetherstonhaugh, Canada's largest patent agency firm, Smart & Biggar is Canada's largest firm practicing exclusively in intellectual property and technology law. Smart & Biggar has five offices located in Ottawa, Toronto, Montreal, Vancouver, and Calgary. For more information, visit Smart & Biggar.

Thomson Reuters Elite is the leading global provider of innovative business management solutions that enable law firms and professional services organizations to streamline operations, maximize efficiency, and increase visibility into all aspects of their businesses. Elite is focused on enabling firms of all sizes and locations to meet their true potential and provide the best service for their clients. For more information, visit Elite.