Training Equals Success

The legal industry technology landscape has changed dramatically over the past decade. In addition, firms are continually adjusting to internal changes in personnel, new management, and acquisitions and mergers. Amidst it all, the external demands remain the same—to meet client expectations while boosting profitability.

With continual shifts in the industry, it’s more important than ever that your users know how to take advantage of the robust software solutions offered by Thomson Reuters to keep abreast of change and lead the way. With the help of Elite Education Services, your personnel can learn how to maximize Elite technology to help them streamline processes and boost productivity, stay up-to-date and develop know-how.

Education Services is made up of a team of professional educators dedicated to providing clients with an array of quality prescriptive and customized training services and programs. Our courses focus on the function of the entire Elite product family from both the application and technical end users’ perspectives.

When your users are empowered with knowledge, they are ready to help you meet your goals in the future. Elite Education Services is here to help.

To Request further information on Training, Login to the Customer Portal and click on the Support Cases tab to open a Case >>

Please include as many details as possible about the desired content. We will contact you for next steps.

ONLINE TRAINING

On-Demand: Fast, Easy and On the Fly

Today’s fast-paced environment, over-booked calendars, and tight budgets often leave little time and money for training. Because of these challenges, on-demand eLearning provides an ideal way to obtain necessary knowledge. Our on-demand courses consist of professionally produced learning videos designed to provide the training you need when you need it. It’s the ultimate in convenience and affordability.

To view free eLearning videos on the Knowledge Base, login to the Customer Portal and click Knowledge Base Training Icon. >>

CLASSROOM TRAINING

Training Delivered by Professional Instructors in a Dynamic Learning Environment

Training has been the foundation of employee and client education for years. Many participants learn best and have the greatest opportunity for retention with instructor-led sessions. Instructor-led sessions affords the opportunity to incorporate various learning principles including lectures, demonstrations, hands-on workshops, and retention quizzes.

Our qualified instructors bring their insight, knowledge, and various teaching styles to meet the specific needs of your firm. Whether it’s training on enhancement sets, new modules, or for new staff, we can deliver prescriptive or custom curricula to match your configured software.

To Request further information on Training, Login to the Customer Portal and click on the Support Cases tab to open a Case. >>

Please include as many details as possible about the desired content. We will contact you for next steps.

KNOWLEDGE BASE

Our Knowledge Base is the best resource to get product information, FAQs, how to’s, and troubleshooting articles that include step-by-step instructions. It is your one-stop solution center to get help with all your Elite software. You can get answers to questions and problems solved without having to consult a colleague, make a phone call, or open a service request. Access to this wealth of information is available 24 hours a day/7 days a week and will save you time by quickly finding the answers you’re looking for.

Year End and 1099 eLearning available on the Knowledge Base

These free recordings have been created by our in-house professional training team and include all information and updates necessary for you to successfully setup and execute your year-end processes and, if applicable, generate your 1099 forms to be filed with the US Internal Revenue Service.

Recordings AvailableKnowledge Base Article Number
3E Year End145109: 3E Year End Overview
3E 1099 ProcessesNew video coming soon
Enterprise 1099 Processes145142: Enterprise 1099 Overview Training
ProLaw 1099 Processes125232: POE Training: 1099-MISC Report Production
ProLaw Month End76969: POE Training: Running Financials and End of Month Reports for v11.x
To access the Knowledge Base, login to the Customer Portal and click Knowledge Base. >>

3E CERTIFICATION

By choosing 3E, you’ve invested in the industry-leading financial and practice management solution. Now it’s time to reinforce that investment with world-class training and certification from the Thomson Reuters Elite Education Services team. 3E certification ensures your employees are fully knowledgeable on the software, and it builds a solid foundation for your success today and into the future. We offer a suite of participant-centered, comprehensive training courses and certification programs. Because every firm’s needs are different, Elite can work with your firm to develop a customized 3E certification program that is specific to your roles and responsibilities. Doing so ensures that you set up the proper curriculum, training, and testing to meet the needs of your law firm.

We offer certification programs in 3E Core, 3E Invoice Management, 3E Accounts Payable and 3E General Ledger. Depending upon your current knowledge of 3E, you can become certified by passing the certification exam or by attending a bootcamp training program, followed by the certification exam. Our bootcamps can be conducted at your location or online.

To Request further information on Training, Login to the Customer Portal and click on the Support Cases tab to open a Case. >>

Please include as many details as possible about the desired content. We will contact you for next steps.