Thomson Reuters - Attorney Software

ProLaw Support

ProLaw Client Login

(Go here to view or open incidents)

Forum Login

(Go here to read ProLaw announcements and
exchange information with active ProLaw customers)

Knowledge Base

(Go here for online education and self-service support)

For immediate assistance regarding URGENT SYSTEMS DOWN incidents, please contact the appropriate product support team via the phone numbers listed below.

To obtain a customer support login and password, please have your company's key ProLaw Support contact call our Dispatch Team via the phone numbers listed below.

ProLaw Support:  888-8PROLAW (888-877-6529)

Business Hours
7 AM - 6 PM (Mountain Time) Monday - Friday

Support Holiday Schedule by Region

United States - 2010 Support Holidays
January 1 New Year's Day
January 18 Martin Luther King Day
February 15 President's Day
May 31 Memorial Day
July 5 Independence Day Observed
September 6 Labor Day
November 25 Thanksgiving Day
November 26 Day after Thanksgiving
December 24 Christmas Day Observed

Canada - 2010 Support Holidays*
January 1 New Year's Day
February 15 Family Day
April 2 Good Friday
May 24 Victoria Day
July 1 Canada Day
August 2 Civic Holiday
September 6 Labour Day
October 11 Thanksgiving Day
November 11 Remembrance Day
December 27 Christmas Day Observed
December 28 Boxing Day Observed
*After hours support will be available to Canadian-based clients during non-Canadian holidays.