Engage Support

To contact customer support online, please login to the Thomson Reuters Elite Customer Portal with your email or customer number and password.

US Support: (713) 403-1163
Business Hours: Monday-Friday: 8:30AM – 5:30PM CST

UK Support: 0800-0151631 within UK
or +44 20 7542 3641 outside UK
Business Hours: Monday-Friday: 8:00AM – 6:00PM (GMT)
UK Upgrade Support Email

Australia Support: 1800 118053
New Zealand Support: 0508 555605
Hong Kong Support: 30021289
Singapore Support: 1800 8232196
Malaysia Support: 1800 884612

For more information about a specific region’s support holidays, visit the main Support page.