• LinkedIn, Docketing Software Twitter Facebook

Elite Support

US Support
+1 800-ELITEDP (+1 800 354-8337)

Engage Support
+(713) 403-1163

US Business Hours
Monday-Friday: 6:00AM - 5:30PM (PST)

Engage Business Hours
Monday-Friday: 8:30AM - 5:00PM (CST)

UK Support
0800-0151631 within UK
or +44 207 369 7470 outside UK

UK Business Hours
Monday-Friday: 8:00AM - 6:00PM (GMT)
Australia: 1800 118053
New Zealand: 0508 555605
Hong Kong: 30021289
Singapore: 1800 8232196
Malaysia: 1800 884612

UK Upgrade Support Email
elite.consulting@thomsonreuters.com

Support Holiday Schedule by Region

United States - 2013 Support Holidays
January 1 New Year's Day
January 21 Martin Luther King Day
February 18 Washington's Birthday
May 27 Memorial Day
July 4 Independence Day
September 2 Labor Day
November 28 Thanksgiving Day
November 29 Day after Thanksgiving
December 25 Christmas Day
January 1, 2014 New Year's Day

EMEA - 2013 Support Holidays
January 1 New Year's Day
March 29 Good Friday
April 1 Easter Monday
May 6 Early May Bank Holiday
May 27 Spring Bank Holiday
August 26 Summer Bank Holiday
December 25 Christmas Day
December 26 Boxing Day
January 1, 2014 New Year's Day

Canada - 2013 Support Holidays*
January 1 New Year's Day
February 18 Family Day
March 29 Good Friday
May 20 Victoria Day
July 1 Canada Day
August 5 Civic Holiday
September 2 Labour Day
October 14 Thanksgiving Day
November 11 Remembrance Day
December 25 Christmas Day
December 26 Boxing Day
January 1, 2014 New Year's Day
*After hours support will be available to Canadian-based clients during non-Canadian holidays. 

Asia Pacific
Please contact your local support team for clarification of holiday hours.