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MatterSphere Provides Advanced Case Management Capabilities for Leading International Loss Adjuster
LOS ANGELES, Jun. 3, 2013 – Thomson Reuters Elite today announced that Charles Taylor Adjusting (CTA), a subsidiary of Charles Taylor plc, has made the decision to roll out MatterSphere across its international network of loss adjusting offices. CTA selected MatterSphere for its end-to-end case management solution to allow its adjusters to store, collaborate, and share intellectual property.
“Our loss adjusters work on large and complex insurance losses all around the world, often in remote locations. We need to be able to share considerable volumes of information and documents with our clients and network of adjusting offices quickly and reliably,” said CTA CEO Arthur Clarke. “We investigated a wide variety of technology platforms during our intensive, six-month evaluation process before selecting MatterSphere. It offers us several key advantages, including providing remote access to documents and enabling internal and client collaboration.”
Embedded within Microsoft Office, MatterSphere allows CTA users to request and collaborate on cases, documents and data remotely. Furthermore, the MatterSphere software developer kit (SDK) enables CTA to tailor MatterSphere to meet the unique requirements of clients in each field, without the need for external IT consultants. MatterSphere’s Matter Management components also provide CTA with the ability to store case data and assist in advanced document assembly, report writing, and invoicing.
“With CTA as a MatterSphere client, Thomson Reuters Elite enters the loss adjustment market with one of the leading firms in the world,” said Cary Burch, president of Thomson Reuters Elite. “Professionals within the loss adjusting market require technology to deliver high quality document production and task management, and MatterSphere helps CTA achieve that on a global scale.”
MatterSphere integrates with 3E, Enterprise and many other financial management and document management platforms. It is embedded in the Microsoft Office environment to unite operations and promote collaboration across the enterprise and with a firm’s clients. Visit MatterSphere for more information.
About Charles Taylor Adjusting
Charles Taylor Adjusting is one of the leading loss adjusting businesses in the market. It provides loss adjusting services across four main sectors: energy, marine, aviation and property and casualty along with average adjusting services for ship owners. The business primarily focuses on larger and more complex commercial losses arising from major insured incidents and claims. Charles Taylor Adjusting Ltd, is a subsidiary of Charles Taylor plc, which is quoted on the London Stock Exchange (CTR).
Charles Taylor plc is a leading international provider of professional services to clients in the global insurance market. The Group has been providing Professional Services to insurance clients since 1885 and today has around 1000 staff in 48 offices spread across 24 countries in the UK, the Americas, Asia Pacific, Europe and the Middle East.
The Group offers services across the whole insurance market and operates through three Professional Services businesses – Management, Adjusting and Insurance Support Services. Charles Taylor also owns insurers in run-off. Charles Taylor’s vision is to become the professional services provider of choice to the global insurance market.