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Lewis Silkin Deploys ELITE 3E to Enhance Client Management
LOS ANGELES, Oct. 1, 2009 – Leading UK full-service law firm Lewis Silkin has officially deployed ELITE 3E, the next-generation financial and practice management software system from Elite, part of Thomson Reuters.
Lewis Silkin selected 3E to replace the firm’s legacy financial management system, which was no longer supporting the firm’s strategic direction or providing essential management information. The 277-staff, full-service firm provides commercial legal services in five departments – Corporate; Employment & Incentives; Litigation & Dispute Resolution; Media, Brands & Technology; and Property, Housing & Construction; and has offices in London and Oxford.
According to Edward Gordon-Hall, director of Finance and Administration at Lewis Silkin, “We’ve invested in 3E because it will enable us to drive efficiency throughout the firm, improve client management and ultimately increase profitability. We are particularly excited about giving our lawyers access to comprehensive and easily accessible client and matter information through a single tailored dashboard on their desktops, which additionally provides real-time KPIs that empower fee earners in the management of their own performance.”
Martin Hakiel, project manager who was responsible for the successful delivery of the project for Lewis Silkin, worked closely with the Elite team. Martin said, “We could clearly see the technology advantages of 3E and in particular the configurability of the software to support the firm’s strategic objectives. We were highly impressed by the professionalism, knowledge and collaborative approach of the Elite staff on the project.’’
Efficient business processes, powered by an advanced software platform, play an important part in increasing efficiency and enhancing client service. “3E is both an advanced application suite and a development platform that allows us to integrate it with our other core business processes, such as our document management and CRM systems,” said Jan Durant, director of IT at Lewis Silkin. “Plus, 3E’s comprehensive real-time reporting and business intelligence capability will allow us to enhance and improve business processes over time.”
“Lewis Silkin has a great reputation of adopting leading-edge technology to support clients and staff’’ said Kim Massana, senior vice president and general manager of Elite. “We are thrilled to partner with Lewis Silkin and help ensure 3E supports its longer-term strategy.”
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About Lewis Silkin
Lewis Silkin LLP is a 50-partner commercial law firm based in the City of London with an additional office in Oxford. In delivering legal services to three broad sectors:
Mediascape – the converging worlds of media, brands and technology
Peoplescape – the global workforce
Landscape – the built environment
Lewis Silkin draws on its five departments - Corporate; Employment & Incentives; Litigation & dispute resolution; Media, Brands & technology; and Property, Housing & Construction. For more information, visit www.lewissilkin.com.
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About Elite
Elite is a leading provider of integrated information solutions to professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting. For more information, visit www.elite.com.
About Thomson Reuters
Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world’s most trusted news organization. With headquarters in New York and major operations in London and Eagan, Minn., Thomson Reuters employs more than 50,000 people in 93 countries. Thomson Reuters shares are listed on the New York Stock Exchange, Toronto Stock Exchange, London Stock Exchange and NASDAQ. For more information, visit www.thomsonreuters.com.