Shocking Findings That Will Change Your View on Backup and Recovery

Did you know that only 8% of businesses can recover from IT failure within an hour? How quickly could your company recover if a server crashed or the building suffered a power outage? Every hour of downtime can cost your company thousands of dollars. A recent survey of more than 453 IT professionals captured current trends and their experiences with IT backup and recovery. Some of the key findings may come as a shock, but this will help guide you when it comes to rethinking your business continuity strategy.

Key Finding No. 1: Data Backup Is Not Enough

The survey results indicate that only 24% of respondents back up their data and applications, while the majority back up only data, not applications. What is the impact of not protecting your key applications? If a server crashes, and you recover your data, are you technically fully recovered if your employees don’t have access to their everyday applications? Realistically, you’re still considered down. Until you can get all of your data and applications up and running at the same time, you’re losing revenue and employee productivity by the hour. This is why backing up both data and applications is vital for true business continuity.

Key Finding No. 2: Multiple Backup Products Slow You Down

How many solutions are you currently managing to protect your IT infrastructure? The survey found that 90% of companies reported having more than one backup and recovery tool implemented. Are you using separate solutions for backup, replication, deduplication, disaster recovery, and business continuity? Do you have different products to protect physical and virtual servers? Using multiple tools creates unnecessary amounts of stress for your team for three reasons:

  • Your team is forced to learn multiple solutions and manage multiple vendors
  • Additional efforts for recovery must be allocated
  • It increases costs of licensing and maintenance

Many businesses argue that they need different tools because they have different environments: virtual, physical, or mixed. Some say they intentionally choose multiple tools to create redundancy; some acquired tools over time and they never discarded or replaced them. In reality, this can actually hurt your business because each tool works differently and requires a different amount of time to manage and review backup jobs, making it easy to overlook mission-critical data and applications. Additionally, as IT managers shuffle between multiple tools and vendors, it becomes more difficult to recover within specified recovery time objectives and increases overall costs.

Key Finding No. 3: Cloud-based Solutions Are Providing Tangible Results

While many companies still use traditional software and hardware for their backup and disaster recovery operations, cloud-based solutions are gaining traction. The research also uncovered that most companies using cloud recovery solutions experience recovery times of 1 - 4 hours compared to the many hours or days of those using traditional vendors.

The reason for the disparate results related to recovery times is due to the consolidation capabilities available with cloud-based disaster recovery solutions (also called Disaster Recovery-as-a-Service). With DRaaS, companies are able to consolidate their multiple backup and recovery products into one platform, effectively allowing them to reduce setup and maintenance time, recover files and failover systems more rapidly, and drastically minimize interruptions.

The most advanced offerings for cloud-based DR will give you the ability to create a virtual network in the cloud from where your systems, applications, and critical data can all be accessed by employees, providing true business continuity.

What’s Next?

These findings indicate just the tip of the iceberg. For an in-depth look at the survey’s key findings and current trends, check out the full report, The State of IT Recovery for SMBS: A Survey of IT Professionals.” Take this report to your IT department and ask how your company compares and what is being done to improve your IT resiliency. In the end, ensuring your practice can operate without interruptions of any kind should be a top priority.


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