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Exchange • Summer 2013 > Charles Taylor Adjusting Selects MatterSphere

Charles Taylor Adjusting Selects MatterSphere to Optimize Case Management and Accounting Across its Global Network

MatterSphere Provides Advanced Case Management Capabilities for Leading International Loss Adjuster

Thomson Reuters Elite has announced that Charles Taylor Adjusting (CTA), a subsidiary of Charles Taylor plc, has made the decision to roll out MatterSphere across its international network of loss adjusting offices. CTA selected MatterSphere for its end-to-end case management solution to allow its adjusters to store, collaborate, and share intellectual property.

“Our loss adjusters work on large and complex insurance losses all around the world, often in remote locations. We need to be able to share considerable volumes of information and documents with our clients and network of adjusting offices quickly and reliably,” said CTA CEO Arthur Clarke. “We investigated a wide variety of technology platforms during our intensive, six-month evaluation process before selecting MatterSphere. It offers us several key advantages, including providing remote access to documents and enabling internal and client collaboration.”

Embedded within Microsoft Office, MatterSphere allows CTA users to request and collaborate on cases, documents and data remotely. Furthermore, the MatterSphere software developer kit (SDK) enables CTA to tailor MatterSphere to meet the unique requirements of clients in each field, without the need for external IT consultants. MatterSphere’s Matter Management components also provide CTA with the ability to store case data and assist in advanced document assembly, report writing, and invoicing.

“With CTA as a MatterSphere client, Thomson Reuters Elite enters the loss adjustment market with one of the leading firms in the world,” said Cary Burch, president of Thomson Reuters Elite. “Professionals within the loss adjusting market require technology to deliver high quality document production and task management, and MatterSphere helps CTA achieve that on a global scale.”

MatterSphere integrates with 3E, Enterprise and many other financial management and document management platforms. It is embedded in the Microsoft Office environment to unite operations and promote collaboration across the enterprise and with a firm’s clients. Visit MatterSphere for more information.

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