Exchange Home   >   Enexity SecureLink Gatekeeper

ENEXITY SECURELINK GATEKEEPER

Elite recognizes the security demands you face and we are committed to providing secure, top-quality, efficient remote support access to your Elite environment that is client-controlled and in compliance with applicable security regulations.

Before SecureLink™, a patchwork of options existed to facilitate remote support access. All of these methods, including opening a hole in your firewall, key fobs, or extending your VPN were designed for a different purpose. Enexity’s SecureLink, including the SecureLink Gatekeeper, is a better solution that was designed from the ground up to provide secure remote support access.

   
 

“Elite’s SecureLink is much more powerful and reliable compared to our previous connectivity methodology,” stated Carol Coufal, accounting system support coordinator, Shook, Hardy & Bacon L.L.P. “We really like having total control on who connects, how long they connect and what they have access to. As part of the audit trail, I receive an automatic email when support staff is accessing the system and details after they’ve logged off. These enhancements give me a high level of confidence in the security of the system.”

  
   

WHY SECURELINK?

More Secure

The SecureLink Gatekeeper gives you total control over our remote access. You choose who can connect, when they can connect and what hosts and services they have access to upon connecting. A detailed audit trail is available after every session. SecureLink also allows you to choose from multiple encryption strengths.

More Effective

SecureLink is a powerful connectivity tool that allows for efficient overlay of Elite software, querying of back-end databases, and viewing log files in real time, while still enabling basic tools such as file transfer and desktop sharing. SecureLink provides the power needed to support you while reducing the burden on your IT staff.

Easy To Use

The SecureLink Gatekeeper requires a one-time download of a small 10MB component provided at no cost to your firm. Installed on a single server, the user interface is intuitive and easy to navigate.

SecureLink Gatekeeper features

GATEKEEPER HIGHLIGHTS

  • Download is free for Elite customers
  • Easy to install and configure
  • Option of install being done by Enexity
  • Clients control when connection begins, the length of connection time, and what access is given including unique login credentials
  • SecureLink ties specific actions to an individual rather than a generic login creating an audit trail
  • Clients are notified in real-time when connection begins, what is taking place after the connection and when Elite disconnects
  • RDP Profile stores encrypted user names and passwords
  • Supports desktop sharing replacing WebEx
  • Supports software overlays

WEBINAR

Register for a one-hour webinar and learn more from Justin Strackany of Enexity and Wes Nix, Mike Rose and Charlene Newburgh of Elite. The webinar was designed with Elite clients in mind and will be held on October 14, 2009 at 10am PST.

To register click here.

ADDENDUM AND DOCUMENTATION

Posted on the Pivotal Customer Hub at https://customerhub.elite.com is a copy of the addendum (directions included) and related documentation. If you require a login and password to the Customer Hub contact our support department and refer to the main page of the Customer Hub link. Click here for a direct link to the addendum.

SEQUENCE OF EVENTS

  • Sign the addendum and fax or email it back to the contracts department. The addendum can be faxed to (323) 417-3030 or emailed to Samar Lachini at samar.lachini@thomsonreuters.com. It takes approximately 5 working days to process.
  • Whoever signs the addendum will be sent an automatic email notification with the SecureLink Gatekeeper URL and registration key.
  • It takes minutes to load the software and 1–2 hours for your team to configure it.
  • The product Elite GCA Accept (Global Communications Agreement) is added to your registered product list. Select this product when contacting the support department with questions regarding your SecureLink setup.
  • Elite specific documentation is located on the Customer Hub and in our Knowledge Base. Use this in conjunction with the Enexity SecureLink Gatekeeper documentation after the software is downloaded.