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Smart Queue Data Sheet

Smart Financial Automation Solution

  • Expedite execution of batches and queues
  • Receive immediate "critical" fails notifications
  • Simultaneously process queues independent of the calling queue to avoid backlogs

Simplify and Expedite Batch and Queue Processing

Elite® Smart Queue is a “smart” control program used for the execution and monitoring of reports and other processes in batches or queues. By setting up various queues, it executes processes in the order specified, monitors their progress and sends status notification via emails. Smart Queue was designed to execute standard Elite “stored” reports, custom stored reports, scripts, cost interfaces and system backups.

Aside from sending periodic status emails, Smart Queue notifies specified staff of a failure. If a process fails, Smart Queue sends out a notification of the failure so the problem can be addressed quickly and efficiently. If a process is flagged as “critical” fails, Smart Queue will stop all dependent process from executing until the “critical” process has been fixed and rerun successfully. This is accomplished while allowing nondependent processing to continue. If a non-critical process fails, Smart Queue will send out a failure notification and continue with the next entry in the queue. In the event of a failure, Smart Queue can be restarted and will skip over all previously completed processes and pick-up where it left off.

Successful completion notifications can also be generated on a process-by-process basis to keep key staff informed. Smart Queue can execute additional queues, independent from, and simultaneous to, the calling queue.

Smart Queue Highlights

  • Hands-free processing
  • Eliminates time spent by staff manually running reports and other processes
  • Quicker turnaround time
  • No delays due to gaps in time between the completion of one queue and the starting of the next
  • Notifies attorneys, billers and other staff when month-end processes of concern are complete, to maximize system availability

Smart Queue Features

Automated Email Status Notifications

  • Sent at key points during the run
  • Sent to specific staff upon completion of a process
  • Sent when a process fails

Failure Detection

  • Halts additional processing of dependent programs
  • Allows non-dependent programs to continue
  • Allows processing of additional programs to continue Restart Capability
  • If a problem occurs, the queue can be restarted and will pick-up where it left off
  • Will only execute processes that did not previously run to completion
  • Re-run override allows processes to be re-executed

Other features

  • Intuitive graphical interface
  • Ability of one queue to start a different queue
  • Automated multi-program processing
  • Automated printing of reports
  • Creates individual log files for easy review

Consult the Experts

Thomson Elite has a dedicated team of consulting experts that focus on helping professional services firms better understand their business processes, identify efficiency gains and implement financial automation solutions.

Your Partner for Success

Thomson Elite is a leading provider of integrated information solutions to professional service firms worldwide. Thomson Elite is a business within The Thomson Corporation (NYSE: TOC; TSX: TOC) and is a premier provider of financial and practice management systems to the legal industry and to other professional service markets, including accounting, engineering, marketing services, and management and IT consulting.

For more information on Thomson Elite, please complete our sales request form or call +44 (0) 20 7369 7379.

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