Training Equals Success

The legal industry technology landscape has changed dramatically over the past decade. In addition, firms are continually adjusting to internal changes in personnel, new management, and acquisitions and mergers. Amidst it all, the external demands remain the same—to meet client expectations while boosting profitability.

With continual shifts in the industry, it’s more important than ever that your users know how to take advantage of the robust software solutions offered by Thomson Reuters to keep abreast of change and lead the way. With the help of Elite Education Services, your personnel can learn how to maximize Elite technology to help them streamline processes and boost productivity, stay up-to-date and develop know-how.

Education Services is made up of a team of professional educators dedicated to providing clients with an array of quality prescriptive and customized training services and programs. Our courses focus on the function of the entire Elite product family from both the application and technical end users’ perspectives.

When your users are empowered with knowledge, they are ready to help you meet your goals in the future. Elite Education Services is here to help.

ONLINE TRAINING

On-Demand: Fast, Easy and On the Fly

Today’s fast-paced environment, over-booked calendars, and tight budgets often leave little time and money for training.
Because of these challenges, on-demand eLearning provides an ideal way to obtain necessary knowledge. Our on-demand courses consist of professionally produced learning videos designed to provide the training you need when you need it. It’s the ultimate in convenience and affordability.

Webinars: Distance Learning with Live Instructors Where It's Convenient for You

If you’re seeking more in-depth training and an interactive experience, try our webinars. Live instructors lead groups with open dialogue, workshops, quizzes, and application and file sharing. Participants can ask questions and receive feedback instantly.
Our courses range from 3E General Ledger basics, to Understanding OQL. We also teach 1099 and Year End Close courses at the end of each calendar year.

To view our catalog of videos and webinars, login to the Customer Portal and then click Education Services. >>

CLASSROOM TRAINING

Training Delivered by Professional Instructors in a Dynamic Learning Environment

Classroom training has been the foundation of employee and client education for years. Many participants learn best and have the greatest opportunity for retention when they learn from a live instructor in a classroom setting. Classroom training affords the opportunity to incorporate various learning principles, including lectures, demonstrations, hands-on workshops, and retention quizzes.

When you want the ultimate convenience, our trainers can deliver prescriptive or customized training onsite at your location. When we train onsite, there is no outside influence, therefore the training is focused solely on your needs.

Our qualified instructors bring their insight, knowledge, and various teaching styles to meet the specific needs of your firm. Whether it’s training on enhancement sets, new modules, or for new staff, we can deliver prescriptive or custom curricula to match your configured software.

For more information on onsite classroom training, fill out our request form. >>

KNOWLEDGE BASE

Our Knowledge Base is the best resource to get product information, FAQs, how to’s, and troubleshooting articles that include step-by-step instructions. It is your one-stop solution center to get help with all your Elite software. You can get answers to questions and problems solved without having to consult a colleague, make a phone call, or open a service request. Access to this wealth of information is available 24 hours a day/7 days a week and will save you time by quickly finding the answers you’re looking for.

To access the Knowledge Base, login to the Customer Portal and click Knowledge Base. >>

3E CERTIFICATION

By choosing 3E, you’ve invested in the industry-leading financial and practice management solution. Now it’s time to reinforce that investment with world-class training and certification from the Thomson Reuters Elite Education Services team. 3E certification ensures your employees are fully knowledgeable on the software, and it builds a solid foundation for your success today and into the future. We offer a suite of participant-centered, comprehensive training courses and certification programs. Because every firm’s needs are different, Elite can work with your firm to develop a customized 3E certification program that is specific to your roles and responsibilities. Doing so ensures that you set up the proper curriculum, training, and testing to meet the needs of your law firm.

We offer certification programs in 3E Core, 3E Invoice Management, 3E Accounts Payable and 3E General Ledger. Depending upon your current knowledge of 3E, you can become certified by passing the certification exam or by attending a bootcamp training program, followed by the certification exam. Our bootcamps can be conducted at your location or online.

For more information on 3E certification, fill out our request form. >>